The Elite Agency is still here to service your insurance needs during this difficult time. While our offices are currently closed to the public, you can still reach us by phone or email. We ask that you please take advantage of the below listed customer service numbers and website to make payments, report claims, make changes, or request auto ID cards. If you need assistance using these numbers, please contact our local office or call our main number and we will direct you 859-264-9400.
For payments, most of the carriers systems are automated and available 24/7. You can also make payments online at the carriers websites provided.
The Hartford : (this number is for auto insurance) 877-896-9320, (this number is for home insurance) 800-624-5578, (automated billing is 24/7, customer service is M-F 7 a.m. to 11 p.m. ET, Sat: 8 a.m. to 5 p.m. ET) https://service.thehartford.com/public/index.html#/